POINTS TO REVIEW IN ELECTRONICS NC II

ELECTRONICS SECTOR
CONSUMER ELECTRONICS SERVICING
NATIONAL CERTIFICATE LEVEL II


Page No.
SECTION 1 CONSUMER ELECTRONICS SERVICING NC II QUALIFICATION 1

SECTION 2 COMPETENCY STANDARDS 2 - 57
• Basic Competencies 2 - 14
• Common Competencies 15 - 32
• Core Competencies 33 - 57

SECTION 3 TRAINING STANDARDS 58 - 67

SECTION 4 ASSESSMENT AND CERTIFICATION ARRANGEMENTS 68
COMPETENCY MAP
DEFINITION OF TERMS 69 - 72

COMPETENCY MAP 73

ACKNOWLEDGEMENT 74




TRAINING REGULATIONS FOR
CONSUMER ELECTRONICS SERVICING NC II


Section 1 CONSUMER ELECTRONICS SERVICING NC II QUALIFICATION

The CONSUMER ELECTRONICS SERVICING NC II Qualification consists of competencies that a person must possess to assemble/disassemble, maintain and repair electronically-controlled domestic appliances, audio-video products and systems and cellular phones.

This Qualification is packaged from the competency map of the Electronics Industry (Service sector) as shown in Annex A.

The units of competency comprising this qualification include the following:

Code BASIC COMPETENCIES
5 00 311 1 05 Participate in workplace communication
5 00 311 1 06 Work in team environment
5 00 311 1 07 Practice career professionalism
5 00 311 1 08 Practice occupational health and safety procedures


Code COMMON COMPETENCIES
ELC724201 Use Hand Tools
ELC311201 Perform Mensuration and Calculation
ELC311202 Prepare and Interpret Technical Drawing
ELC315202 Apply Quality Standards
ELC311203 Perform Computer Operations
ELC724202 Terminate and Connect Electrical Wiring and Electronic Circuits


Code CORE COMPETENCIES
ELC724322 Assemble/ Disassemble Consumer Electronic Products and Systems
ELC724323 Maintain and Repair Audio/ Video Products and Systems
ELC724324 Maintain and Repair Electronically-Controlled Domestic Appliances
ELC724325 Maintain and Repair Cellular Phones



A person who has achieved this Qualification is competent to be:

• Consumer Electronics Assembler
• Domestic Appliance Service Technician
• Cellular Phone Service Technician
• Audio-Video Service Technician
SECTION 2: COMPETENCY STANDARDS

This section gives the details of the contents of the basic, common, and core units of competency required for CONSUMER ELECTRONICS SERVICING NC II.

BASIC COMPETENCIES

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION
UNIT CODE : 500311105
UNIT DE******OR : This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements.
ELEMENT PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Obtain and convey workplace information 1.1 Specific and relevant information is accessed from appropriate sources
1.2 Effective questioning , active listening and speaking skills are used to gather and convey information
1.3 Appropriate medium is used to transfer information and ideas
1.4 Appropriate non- verbal communication is used
1.5 Appropriate lines of communication with supervisors and colleagues are identified and followed
1.6 Defined workplace procedures for the location and storage of information are used
1.7 Personal interaction is carried out clearly and concisely
2. Participate in workplace meetings and discussions 2.1 Team meetings are attended on time
2.2 Own opinions are clearly expressed and those of others are listened to without interruption
2.3 Meeting inputs are consistent with the meeting purpose and established protocols
2.4 Workplace interactions are conducted in a courteous manner
2.5 Questions about simple routine workplace procedures and matters concerning working conditions of employment are asked and responded to
2.6 Meetings outcomes are interpreted and implemented
3. Complete relevant work related documents 3.1 Range of forms relating to conditions of employment are completed accurately and legibly
3.2 Workplace data is recorded on standard workplace forms and documents
3.3 Basic mathematical processes are used for routine calculations
3.4 Errors in recording information on forms/ documents are identified and properly acted upon
3.5 Reporting requirements to supervisor are completed according to organizational guidelines

RANGE OF VARIABLES

VARIABLE RANGE
1. Appropriate sources 1.1. Team members
1.2. Suppliers
1.3. Trade personnel
1.4. Local government
1.5. Industry bodies
2. Medium 2.1. Memorandum
2.2. Circular
2.3. Notice
2.4. Information discussion
2.5. Follow-up or verbal instructions
2.6. Face to face communication
3. Storage 3.1. Manual filing system
3.2. Computer-based filing system
4. Forms 4.1. Personnel forms, telephone message forms, safety reports

5. Workplace interactions 5.1. Face to face
5.2. Telephone
5.3. Electronic and two way radio
5.4. Written including electronic, memos, instruction and forms, non-verbal including gestures, signals, signs and diagrams

6. Protocols 6.1. Observing meeting
6.2. Compliance with meeting decisions
6.3. Obeying meeting instructions


EVIDENCE GUIDE

1. Critical aspects of Competency Assessment requires evidence that the candidate:
1.1. Prepared written communication following standard format of the organization
1.2. Accessed information using communication equipment
1.3. Made use of relevant terms as an aid to transfer information effectively
1.4. Conveyed information effectively adopting the formal or informal communication

2. Underpinning Knowledge
2.1. Effective communication
2.2. Different modes of communication
2.3. Written communication
2.4. Organizational policies
2.5. Communication procedures and systems
2.6. Technology relevant to the enterprise and the individual’s work responsibilities

3. Underpinning Skills 3.1. Follow simple spoken language
3.2. Perform routine workplace duties following simple written notices
3.3. Participate in workplace meetings and discussions
3.4. Complete work related documents
3.5. Estimate, calculate and record routine workplace measures
3.6. Basic mathematical processes of addition, subtraction, division and multiplication
3.7. Ability to relate to people of social range in the workplace
3.8. Gather and provide information in response to workplace Requirements

4. Resource Implications 4.1. Fax machine
4.2. Telephone
4.3. Writing materials
4.4. Internet
5. Methods of Assessment 5.1. Direct Observation
5.2. Oral interview
5.3. Written test
6. Context for Assessment 6.1. Competency may be assessed individually in the actual workplace or through accredited institution







UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT
UNIT CODE : 500311106
UNIT DE******OR : This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team.
ELEMENT PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Describe team role and scope 1.1. The role and objective of the team is identified from available sources of information
1.2. Team parameters, reporting relationships and responsibilities are identified from team discussions and appropriate external sources

2. Identify own role and responsibility within team 2.1. Individual role and responsibilities within the team environment are identified
2.2. Roles and responsibility of other team members are identified and recognized
2.3. Reporting relationships within team and external to team are identified

3. Work as a team member 3.1. Effective and appropriate forms of communications used and interactions undertaken with team members who contribute to known team activities and objectives
3.2. Effective and appropriate contributions made to complement team activities and objectives, based on individual skills and competencies and workplace context
3.3. Observed protocols in reporting using standard operating procedures
3.4. Contribute to the development of team work plans based on an understanding of team’s role and objectives and individual competencies of the members.




RANGE OF VARIABLES
VARIABLE RANGE
1. Role and objective of team 1.1. Work activities in a team environment with enterprise or specific sector
1.2. Limited discretion, initiative and judgement maybe demonstrated on the job, either individually or in a team environment

2. Sources of information 2.1. Standard operating and/or other workplace procedures
2.2. Job procedures
2.3. Machine/equipment manufacturer’s specifications and instructions
2.4. Organizational or external personnel
2.5. Client/supplier instructions
2.6. Quality standards
2.7. OHS and environmental standards
3. Workplace context 3.1. Work procedures and practices
3.2. Conditions of work environments
3.3. Legislation and industrial agreements
3.4. Standard work practice including the storage, safe handling and disposal of chemicals
3.5. Safety, environmental, housekeeping and quality guidelines




EVIDENCE GUIDE
1. Critical aspects of Competency Assessment requires evidence that the candidate:
1.1. Operated in a team to complete workplace activity
1.2. Worked effectively with others
1.3. Conveyed information in written or oral form
1.4. Selected and used appropriate workplace language
1.5. Followed designated work plan for the job
1.6. Reported outcomes
2. Underpinning Knowledge and Attitude 2.1. Communication process
2.2. Team structure
2.3. Team roles
2.4. Group planning and decision making
3. Underpinning Skills 3.1. Communicate appropriately, consistent with the culture of the workplace

4. Resource Implications The following resources MUST be provided:
4.1. Access to relevant workplace or appropriately simulated environment where assessment can take place
4.2. Materials relevant to the proposed activity or tasks

5. Methods of Assessment Competency may be assessed through:
5.1. Observation of the individual member in relation to the work activities of the group
5.2. Observation of simulation and or role play involving the participation of individual member to the attainment of organizational goal
5.3. Case studies and scenarios as a basis for discussion of issues and strategies in teamwork

6. Context for Assessment 6.1. Competency may be assessed in workplace or in a simulated workplace setting
6.2. Assessment shall be observed while task are being undertaken whether individually or in group












UNIT OF COMPETENCY: PRACTICE CAREER PROFESSIONALISM

UNIT CODE : 500311107

UNIT DE******OR : This unit covers the knowledge, skills and attitudes in promoting career growth and advancement.


ELEMENT PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Integrate personal objectives with organizational goals 1.1. Personal growth and work plans are pursued towards improving the qualifications set for the profession
1.2. Intra- and interpersonal relationships are maintained in the course of managing oneself based on performance evaluation
1.3. Commitment to the organization and its goal is demonstrated in the performance of duties

2. Set and meet work priorities 2.1. Competing demands are prioritized to achieve personal, team and organizational goals and objectives.
2.2. Resources are utilized efficiently and effectively to manage work priorities and commitments
2.3. Practices along economic use and maintenance of equipment and facilities are followed as per established procedures

3. Maintain professional growth and development 3.1. Trainings and career opportunities are identified and availed of based on job requirements
3.2 Recognitions are sought/received and demonstrated as proof of career advancement
3.3 Licenses and/or certifications relevant to job and career are obtained and renewed


















RANGE OF VARIABLES

VARIABLE RANGE
1. Evaluation 1.1 Performance Appraisal
1.2 Psychological Profile
1.3 Aptitude Tests
2. Resources 2.1 Human
2.2 Financial
2.3 Technology
2.3.1 Hardware
2.3.2 Software
3. Trainings and career opportunities 3.1 Participation in training programs
3.1.1 Technical
3.1.2 Supervisory
3.1.3 Managerial
3.1.4 Continuing Education
3.2 Serving as Resource Persons in conferences and workshops

4. Recognitions 4.1 Recommendations
4.2 Citations
4.3 Certificate of Appreciations
4.4 Commendations
4.5 Awards
4.6 Tangible and Intangible Rewards
5. Licenses and/or certifications 5.1 National Certificates
5.2 Certificate of Competency
5.3 Support Level Licenses
5.4 Professional Licenses
















EVIDENCE GUIDE

1. Critical aspects of Competency Assessment requires evidence that the candidate:
1.1 Attained job targets within key result areas (KRAs)
1.2 Maintained intra - and interpersonal relationship in the course of managing oneself based on performance evaluation
1.3 Completed trainings and career opportunities which are based on the requirements of the industries
1.4 Acquired and maintained licenses and/or certifications according to the requirement of the qualification

2. Underpinning Knowledge 2.1 Work values and ethics (Code of Conduct, Code of Ethics, etc.)
2.2 Company policies
2.3 Company operations, procedures and standards
2.4 Fundamental rights at work including gender sensitivity
2.5 Personal hygiene practices

3. Underpinning Skills 3.1 Appropriate practice of personal hygiene
3.2 Intra and Interpersonal skills
3.3 Communication skills

4. Resource Implications The following resources MUST be provided:
4.1 Workplace or assessment location
4.2 Case studies/scenarios

5. Methods of Assessment Competency may be assessed through:
5.1 Portfolio Assessment
5.2 Interview
5.3 Simulation/Role-plays
5.4 Observation
5.5 Third Party Reports
5.6 Exams and Tests
6. Context for Assessment 6.1 Competency may be assessed in the work place or in a simulated work place setting











UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES

UNIT CODE : 500311108

UNIT DE******OR : This unit covers the knowledge, skills and attitudes required to comply with regulatory and organizational requirements for occupational health and safety.


ELEMENT PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Identify hazards and risks 1.1 Safety regulations and workplace safety and hazard control practices and procedures are clarified and explained based on organization procedures
1.2 Hazards/risks in the workplace and their corresponding indicators are identified to minimize or eliminate risk to co-workers, workplace and environment in accordance with organization procedures
1.3 Contingency measures during workplace accidents, fire and other emergencies are recognized and established in accordance with organization procedures
2. Evaluate hazards and risks 2.1 Terms of maximum tolerable limits which when exceeded will result in harm or damage are identified based on threshold limit values (TLV)
2.2 Effects of the hazards are determined
2.3 OHS issues and/or concerns and identified safety hazards are reported to designated personnel in accordance with workplace requirements and relevant workplace OHS legislation
3. Control hazards and risks 3.1 Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently followed
3.2 Procedures for dealing with workplace accidents, fire and emergencies are followed in accordance with organization OHS policies
3.3 Personal protective equipment (PPE) is correctly used in accordance with organization OHS procedures and practices
3.4 Appropriate assistance is provided in the event of a workplace emergency in accordance with established organization protocol
4. Maintain OHS awareness 4.1 Emergency-related drills and trainings are participated in as per established organization guidelines and procedures
4.2 OHS personal records are completed and updated in accordance with workplace requirements



RANGE OF VARIABLES

VARIABLE RANGE
1. Safety regulations May include but are not limited to:
1.1 Clean Air Act
1.2 Building code
1.3 National Electrical and Fire Safety Codes
1.4 Waste management statutes and rules
1.5 Philippine Occupational Safety and Health Standards
1.6 DOLE regulations on safety legal requirements
1.7 ECC regulations
2. Hazards/Risks May include but are not limited to:
2.1 Physical hazards – impact, illumination, pressure, noise, vibration, temperature, radiation
2.2 Biological hazards- bacteria, viruses, plants, parasites, mites, molds, fungi, insects
2.3 Chemical hazards – dusts, fibers, mists, fumes, smoke, gasses, vapors
2.4 Ergonomics
2.4.1 Psychological factors – over exertion/ excessive force, awkward/static positions, fatigue, direct pressure, varying metabolic cycles
2.4.2 Physiological factors – monotony, personal relationship, work out cycle

3. Contingency measures May include but are not limited to:
3.1 Evacuation
3.2 Isolation
3.3 Decontamination
3.4 (Calling designed) emergency personnel
4. Personal Protective Equipment May include but are not limited to:
4.1 Mask
4.2 Gloves
4.3 Goggles
4.4 Hair Net/cap/bonnet
4.5 Face mask/shield
4.6 Ear muffs
4.7 Apron/Gown/coverall/jump suit
4.8 Anti-static suits



VARIABLE RANGE

5. Emergency-related drills and training
5.1 Fire drill
5.2 Earthquake drill
5.3 Basic life support/CPR
5.4 First aid
5.5 Spillage control
5.6 Decontamination of chemical and toxic
5.7 Disaster preparedness/management


6. OHS personal records
6.1 Medical/Health records
6.2 Incident reports
6.3 Accident reports
6.4 OHS-related training completed

































EVIDENCE GUIDE

1. Critical aspects of Competency Assessment requires evidence that the candidate:
1.1 Explained clearly established workplace safety and hazard control practices and procedures
1.2 Identified hazards/risks in the workplace and its corresponding indicators in accordance with company procedures
1.3 Recognized contingency measures during workplace accidents, fire and other emergencies
1.4 Identified terms of maximum tolerable limits based on threshold limit value- TLV.
1.5 Followed Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace
1.6 Used Personal Protective Equipment (PPE) in accordance with company OHS procedures and practices
1.7 Completed and updated OHS personal records in accordance with workplace requirements

2. Underpinning Knowledge
2.1 OHS procedures and practices and regulations
2.2 PPE types and uses
2.3 Personal hygiene practices
2.4 Hazards/risks identification and control
2.5 Threshold Limit Value -TLV
2.6 OHS indicators
2.7 Organization safety and health protocol
2.8 Safety consciousness
2.9 Health consciousness
3. Underpinning
Skills 3.1 Practice of personal hygiene
3.2 Hazards/risks identification and control skills
3.3 Interpersonal skills
3.4 Communication skills
2. Resource Implications The following resources must be provided:
4.1 Workplace or assessment location
4.2 OHS personal records
4.3 PPE
4.4 Health records

3. Methods of Assessment Competency may be assessed through:
5.1 Portfolio Assessment
5.2 Interview
5.3 Case Study/Situation
4. Context for Assessment 6.1 Competency may be assessed in the work place or in a simulated work place setting




COMMON COMPETENCIES

UNIT TITLE : USE HAND TOOLS
UNIT CODE : ELC724201
UNIT DE******OR : This unit covers the knowledge, skills and attitudes on the safe use, handling and maintenance of tools.

ELEMENT PERFORMANCE CRITERIA
Italicized Bold terms are elaborated in the Range of Variables
1. Plan and prepare for tasks to be undertaken 1.1. Tasks to be undertaken are properly identified
1.2. Appropriate hand tools are identified and selected according to the task requirements

2. Prepare hand tools 2.1. Appropriate hand tools are checked for proper operation and safety
2.2. Unsafe or faulty tools are identified and marked for repair according to standard company procedure

3. Use appropriate hand tools and test equipment 3.1. Tools are used according to tasks undertaken
3.2. All safety procedures in using tools are observed at all times and appropriate personal protective equipment (PPE) are used
3.3. Malfunctions, unplanned or unusual events are reported to the supervisor

4. Maintain hand tools 4.1. Tools are handled without damage according to procedures
4.2. Routine maintenance of tools is undertaken according to standard operational procedures, principles and techniques
4.3. Tools are stored safely in appropriate locations in accordance with manufacturer’s specifications or standard operating procedures




RANGE OF VARIABLES

VARIABLE RANGE
1. Hand tools 1.1. Hand tools for adjusting, dismantling, assembling, finishing, cutting. Tool set includes the following but not limited to: screw drivers, pliers, punches, wrenches, files

2. Personal Protective Equipment (PPE) 2.1. Gloves
2.2. Protective eyewear
2.3. Apron/overall
3. Maintenance 3.1. Cleaning
3.2. Lubricating
3.3. Tightening
3.4. Simple tool repairs
3.5. Hand sharpening
3.6. Adjustment using correct procedures




EVIDENCE GUIDE

1. Critical aspect of competency Assessment requires evidence that the candidate:

1.1. Demonstrated safe working practices at all times
1.2. Communicated information about processes, events or tasks being undertaken to ensure a safe and efficient working environment
1.3. Planned tasks in all situations and reviewed task requirements as appropriate
1.4. Performed all tasks to specification
1.5. Maintained and stored tools in appropriate location

2. Underpinning knowledge 2.1. Safety
2.1.1. Safety requirements in handling tools
2.2. Tools
2.2.1. Function, Operation, Common faults
2.3. Processes, Operations, Systems
2.3.1. Maintenance of tools
2.3.2. Storage of Tools
3. Underpinning skills 3.1. Reading skills required to interpret work instruction and numerical skills
3.2. Communication skills
3.3. Problem solving in emergency situation
4. Method of assessment Competency in this unit must be assessed through:
4.1. Observation
4.2. Oral questioning
5. Resource Implication 5.1. Tools may include the following but not limited to:
5.1.1. Screw drivers
5.1.2. Pliers
5.1.3. Punches
5.1.4. Wrenches, files
6. Context of Assessment
6.1. Assessment may be conducted in the workplace or in a simulated work environment












UNIT TITLE : PERFORM MENSURATION AND CALCULATION
UNIT CODE : ELC311201
UNIT DE******OR : This unit covers the knowledge, skills and attitudes needed identify, care, handle and use measuring instruments

ELEMENT PERFORMANCE CRITERIA
Italicized Bold terms are elaborated in the Range of Variables
1. Select measuring instruments 1.1. Object or component to be measured is identified according to procedures
1.2. Correct specifications are obtained from relevant source
1.3. Measuring tools are selected in line with job requirements

2. Carry out measurements and calculation 2.1. Appropriate measuring instrument is selected to achieve required outcome
2.2. Accurate measurements are obtained for job
2.3. Calculation needed to complete work tasks are performed using the four basic process of addition (+), subtraction (-), multiplication (x), and division (/)
2.4. Calculation involving fractions, percentages and mixed numbers are used to complete workplace tasks.
2.5. Numerical computation is checked and corrected for accuracy
2.6. Instruments are read to the limit of accuracy of the tool.

3. Maintain measuring instruments 3.1. Measuring instruments are handles without damage according to procedures
3.2. Measuring instruments are cleaned before and after using.
3.3. Proper storage of instruments are undertaken according to manufacturer’s specifications and standard operating procedures.




RANGE OF VARIABLES

VARIABLE RANGE
1. Measuring instruments 1.1. Straight edge
1.2. Torque gauge
1.3. Try square
1.4. Protractor
1.5. Combination gauge
1.6. Steel rule
2. Calculation Kinds of part mensuration includes the following but not limited to
2.1. Volume
2.2. Area
2.3. Displacement
2.4. Inside diameter
2.5. Circumference
2.6. Length
2.7. Thickness
2.8. Outside diameter
2.9. Taper
2.10. Out of roundness




EVIDENCE GUIDE

1. Critical aspect of competency Assessment requires evidence that the candidate:
1.1. Selected proper measuring instruments according to tasks
1.2. Carried out measurement and calculations
1.3. Maintained and stores instruments
2. Underpinning knowledge 2.1. Types of measuring instruments and their uses
2.2. Safe handling procedures in using measuring instruments
2.3. Four fundamental operation of mathematics
2.4. Formula for volume, area, perimeter and other geometric figures

3. Underpinning skills 3.1. Reading skills required to interpret work instruction
3.2. Communication skills
3.3. Handling measuring instruments
3.4. Performing mathematical calculations using the four fundamental operations
3.5. Visualizing objects and shapes
3.6. Interpreting formulae
4. Method of assessment Competency in this unit must be assessed through:

4.1. Observation
4.2. Oral questioning
5. Resource implication 5.1. Place of assessment
5.2. Measuring instruments
5.3. Straight edge
5.4. Torque gauge
5.5. Try square
5.6. Protractor
5.7. Combination gauge
5.8. Steel rule
6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment









UNIT TITLE : PREPARE AND INTERPRET TECHNICAL DRAWING
UNIT CODE : ELC311202
UNIT DE******OR : This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams, engineering abbreviation and drawings, symbols, dimension.

ELEMENT PERFORMANCE CRITERIA
Italicized Bold terms are elaborated in the Range of Variables
1. Identify different kinds of technical drawings 1.1. Correct technical drawing is selected according to job requirements.
1.2. Technical drawings are segregated in accordance with the types and kinds of drawings

2. Interpret technical drawing 2.1. Components, assemblies or objects are recognized as required.
2.2. Dimensions of the key features of the objects depicted in the drawing are correctly identified.
2.3. Symbols used in the drawing are identified and interpreted correctly.
2.4. Drawing is checked and validated against job requirements or equipment in accordance with standard operating procedures.

3. Prepare/make changes to electrical/electronic schematics and drawings 3.1. Electrical/electronic schematic is drawn and correctly identified.
3.2. Correct drawing is identified, equipment are selected and used in accordance with job requirements.

4. Store technical drawings and equipment /instruments 4.1. Care and maintenance of drawings are undertaken according to company procedures.
4.2. Technical drawings are recorded and inventory is prepared in accordance with company procedures.
4.3. Proper storage of instruments is undertaken according to company procedures.




RANGE OF VARIABLES

VARIABLE RANGE
1. Technical drawings Technical drawings include the following but not limited to:

1.1. Schematic diagrams
1.2. Charts
1.3. Block diagrams
1.4. Lay-out plans
1.5. Location plans
1.6. Process and instrumentation diagrams
1.7. Loop diagrams
1.8. System Control Diagrams
2. Dimensions Dimensions may include but not limited to:

2.1. Length
2.2. Width
2.3. Height
2.4. Diameter
2.5. Angles
3. Symbols May include but not limited to:

3.1. NEC- National Electric Code
3.2. IEC -International Electrotechnical Commission
3.3. ASME - American Society of Mechanical Engineers
3.4. IEEE - Institute of Electrical and Electronics Engineers
3.5. ISA - Instrumentation System and Automation Society

4. Instruments/Equipment 4.1. Components/dividers
4.2. Drawing boards
4.3. Rulers
4.4. T-square
4.5. Calculator



EVIDENCE GUIDE

1. Critical aspect of competencies Assessment require evidence that the candidate:

1.1. Selected correct technical drawing in line with job requirements
1.2. Correctly identified the objects represented in the drawing
1.3. Identified and interpreted symbols used in the drawing correctly
1.4. Prepared/produced electrical/electronic drawings including all relevant specifications
1.5. Stored diagrams/equipment
2. Underpinning knowledge 2.1. Drawing conventions
2.2. Symbols
2.3. Dimensioning Conventions
2.4. Mark up/Notation of Drawings
2.5. Mathematics
2.5.1. Four fundamental operations
2.5.2. Percentage
2.5.3. Fraction
2.5.4. Trigonometric Functions
2.5.5. Algebra
2.5.6. Geometry
3. Underpinning skills 3.1. Reading skills required to interpret work instruction
3.2. Communication skills
3.3. Interpreting electrical/electronic signs and symbols

4. Method of assessment Competency in this unit must be assessed through:

4.1. Practical tasks involving interpretation of a range of technical drawings
4.2. Oral questioning
5. Resource implication 5.1. Drawings
5.2. Diagrams
5.3. Charts
5.4. Plans
6. Context of Assessment Assessment may be conducted in the workplace or in a simulated environment





UNIT TITLE : APPLY QUALITY STANDARDS
UNIT CODE : ELC315202
UNIT DE******OR : This unit covers the knowledge, skills and attitudes needed to apply quality standards in the workplace. The unit also includes the application of relevant safety procedures and regulations, organization procedures and customer requirements

ELEMENT PERFORMANCE CRITERIA
Italicized Bold terms are elaborated in the Range of Variables
1. Assess quality of received materials or components 1.1. Work instructions are obtained and work is carried out in accordance with standard operating procedures
1.2. Received materials or component parts are checked against workplace standards and specifications
1.3. Faulty material or components related to work are identified and isolated
1.4. Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with workplace procedures
1.5. Faulty materials or components are replaced in accordance with workplace procedures

2. Assess own work 2.1. Documentation relative to quality within the company is identified and used
2.2. Completed work is checked against workplace standards relevant to the task undertaken
2.3. Faulty pieces are identified and isolated
2.4. Information on the quality and other indicators of production performance is recorded in accordance with workplace procedures
2.5. Deviations from specified quality standards, causes are documented and reported in accordance with the workplace’ standards operating procedures

3. Engage in quality improvement 3.1. Process improvement procedures are participated in relation to workplace assignment
3.2. Work is carried out in accordance with process improvement procedures
3.3. Performance of operation or quality of product or service to ensure customer satisfaction is monitored




RANGE OF VARIABLES

VARIABLE RANGE
1. Materials/components 1.1. Materials may include but not limited to:
1.1.1. Wires
1.1.2. Cables, soldering lead
1.1.3. Electrical tape
1.2. Components may include but not limited to:
1.2.1. ICs
1.2.2. Diodes
2. Faults Faults may include but not limited to:
2.1. Components/materials not according to specification
2.2. Components/materials contain manufacturing defects
2.3. Components/materials do not conform with government regulation i.e., PEC, environmental code
2.4. Components/materials have safety defect
3. Documentation 3.1. Organization work procedures
3.2. Manufacturer’s instruction manual
3.3. Customer requirements
3.4. Forms
4. Quality standards 4.1. Quality standards may relate but not limited to the following:
4.1.1. Materials
4.1.2. Component parts
4.1.3. Final product
4.1.4. Production processes
5. Customer 5.1. Co-worker
5.2. Supplier
5.3. Client
5.4. Organization receiving the product or service



EVIDENCE GUIDE

1. Critical aspect of competency Assessment requires evidence that the candidate:

1.1. Carried out work in accordance with the company’s standard operating procedures
1.2. Performed task according to specifications
1.3. Reported defects detected in accordance with standard operating procedures
1.4. Carried out work in accordance with the process improvement procedures

2. Underpinning knowledge 2.1. Relevant production processes, materials and products
2.2. Characteristics of materials/component parts used in electronic production processes
2.3. Quality checking procedures
2.4. Workplace procedures
2.5. Safety and environmental aspects of production processes
2.6. Fault identification and reporting
2.7. Quality improvement process
3. Underpinning skills 3.1. Reading skills required to interpret work instruction
3.2. Communication skills needed to interpret and apply defined work procedures
3.3. Carry out work in accordance with OHS policies and procedures

4. Method of assessment 4.1. The assessor may select at least two (2) of the following assessment methods to objectively assess the candidate:
4.1.1. Observation
4.1.2. Questioning
4.1.3. Practical demonstration
5. Resource implication 5.1. Materials and component parts and equipment to be used in a real or simulated electronic production situation

6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment.








UNIT TITLE : PERFORM COMPUTER OPERATIONS
UNIT CODE : ELC311203
UNIT DE******OR : This unit covers the knowledge, skills, (and) attitudes and values needed to perform computer operations which include inputting, accessing, producing and transferring data using the appropriate hardware and software

ELEMENT PERFORMANCE CRITERIA
Italicized Bold terms are elaborated in the Range of Variables
1. Plan and prepare for task to be undertaken 1.1. Requirements of task are determined according to job specifications
1.2. Appropriate hardware and software are selected according to task assigned and required outcome
1.3. Task is planned to ensure OH & S guidelines and procedures are followed
2. Input data into computer 2.1. Data are entered into the computer using appropriate program/application in accordance with company procedures
2.2. Accuracy of information is checked and information is saved in accordance with standard operating procedures
2.3. Inputted data are stored in storage media according to requirements
2.4. Work is performed within ergonomic guidelines
3. Access information using computer 3.1. Correct program/application is selected based on job requirements
3.2. Program/application containing the information required is accessed according to company procedures
3.3. Desktop icons are correctly selected, opened and closed for navigation purposes
3.4. Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards
4. Produce/output data using computer system 4.1. Entered data are processed using appropriate software commands
4.2. Data printed out as required using computer hardware/peripheral devices in accordance with standard operating procedures
4.3. Files, data are transferred between compatible systems using computer software, hardware/ peripheral devices in accordance with standard operating procedures
5. Maintain computer equipment and systems 5.1. Systems for cleaning, minor maintenance and replacement of consumables are implemented
5.2. Procedures for ensuring security of data, including regular back-ups and virus checks are implemented in accordance with standard operating procedures
5.3. Basic file maintenance procedures are implemented in line with the standard operating procedures



RANGE OF VARIABLES

VARIABLE RANGE
1. Hardware and peripheral devices 1.1. Personal computers
1.2. Networked systems
1.3. Communication equipment
1.4. Printers
1.5. Scanners
1.6. Keyboard
1.7. Mouse
2. Software Software include the following but not limited to:
2.1. Word processing packages
2.2. Data base packages
2.3. Internet
2.4. Spreadsheets
3. OH & S guidelines 3.1. OHS guidelines
3.2. Enterprise procedures
4. Storage media Storage media include the following but not limited to:
4.1. Diskettes
4.2. CDs
4.3. zip disks
4.4. Hard disk drives, local and remote
5. Ergonomic guidelines 5.1. Types of equipment used
5.2. Appropriate furniture
5.3. Seating posture
5.4. Lifting posture
5.5. Visual display unit screen brightness
6. Desktop icons Icons include the following but not limited to:
6.1. Directories/folders
6.2. Files
6.3. Network devices
6.4. Recycle bin
7. Maintenance 7.1. Creating more space in the hard disk
7.2. Reviewing programs
7.3. Deleting unwanted files
7.4. Backing up files
7.5. Checking hard drive for errors
7.6. Using up to date anti-virus programs
7.7. Cleaning dust from internal and external surfaces



EVIDENCE GUIDE

1. Critical aspect of competency Assessment requires evidence that the candidate:

1.1. Selected and used hardware components correctly and according to the task requirement
1.2. Identified and explained the functions of both hardware and software used, their general features and capabilities
1.3. Produced accurate and complete data in accordance with the requirements
1.4. Used appropriate devices and procedures to transfer files/data accurately
1.5. Maintained computer system
2. Underpinning knowledge 2.1. Basic ergonomics of keyboard and computer use
2.2. Main types of computers and basic features of different operating systems
2.3. Main parts of a computer
2.4. Storage devices and basic categories of memory
2.5. Relevant types of software
2.6. General security
2.7. Viruses
2.8. OH & S principles and responsibilities
2.9. Calculating computer capacity
3. Underpinning skills 3.1. Reading skills required to interpret work instruction
3.2. Communication skills
4. Method of assessment 4.1. The assessor may select at least two of the following assessment methods to objectively assess the candidate:
4.1.1. Observation
4.1.2. Questioning
4.1.3. Practical demonstration
5. Resource implication 5.1. Computer hardware with peripherals
5.2. Appropriate software
6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment










UNIT TITLE : TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS
UNIT CODE : ELC724202
UNIT DE******OR : This unit covers the knowledge, skills and attitudes needed to terminate and connect electrical wiring and electronic circuits CIRCUIT
ELEMENT PERFORMANCE CRITERIA
Italicized terms are elaborated in the Range of Variables
1. Plan and prepare for termination/connection of electrical wiring/electronics circuits 1.1. Materials are checked according to specifications and tasks
1.2. Appropriate tools and equipment are selected according to tasks requirements
1.3. Task is planned to ensure OH & S guidelines and procedures are followed
1.4. Electrical wiring/electronic circuits are correctly prepared for connecting/termination in accordance with instructions and work site procedures

2. Terminate/connect electrical wiring/electronic circuits 2.1. Safety procedures in using tools are observed at all times and appropriate personal protective equipment are used
2.2. Work is undertaken safely in accordance with the workplace and standard procedures
2.3. Appropriate range of methods in termination/connection are used according to specifications, manufacturer’s requirements and safety
2.4. Correct sequence of operation is followed according to job specifications
2.5. Accessories used are adjusted, if necessary
2.6. Confirm termination/connection undertaken successfully in accordance with job specification

3. Test termination/connections of electrical wiring/electronics circuits 3.1. Testing of all completed termination/ connections of electric wiring/electronic circuits is conducted for compliance with specifications and regulations using appropriate procedures and equipment
3.2. Wiring and circuits are checked using specified testing procedures
3.3. Unplanned events or conditions are responded to in accordance with established procedures




RANGE OF VARIABLES

VARIABLE RANGE
1. Materials 1.1 Materials included the following but not limited to:
1.1.1 Soldering lead
1.1.2 Cables
1.1.3 Wires
2. Tools and equipment 2.1 Tools for measuring, cutting, drilling, assembling/disassembling. Tool set includes the following but not limited to:
2.1.1 Pliers
2.1.2 Cutters
2.1.3 Screw drivers
2.2 Equipment
2.2.1 Soldering gun
2.2.2 Multi-tester
3. Personal protective equipment 3.1 Goggles
3.2 Gloves
3.3 Apron/overall
4. Methods 4.1 Clamping
4.2 Pin connection
4.3 Soldered joints
4.4 Plugs
5. Accessories 5.1 Accessories may include the following but not limited to:
5.1.1 Brackets
5.1.2 Clamps





















EVIDENCE GUIDE

1. Critical aspect of competency Assessment requires evidence that the candidate:

1.1. Undertook work safely and according to workplace and standard procedures
1.2. Used appropriate termination/ connection methods
1.3. followed correct sequence in termination / connection process
1.4. Conducted testing of terminated connected electrical wiring/electronic circuits using appropriate procedures and standards

2. Underpinning knowledge 2.1. Use of tools
2.2. Use of test instruments/equipment
2.3. Electrical theory
2.4. Single phase AC principles
2.5. Wiring techniques
2.6. DC power supplies
2.7. Soldering
3. Underpinning skills 3.1. Reading skills required to interpret work instruction
3.2. Communication skills
3.3. Soldering techniques
4. Method of assessment 4.1. The assessor may select at least two (2) of the following assessment methods to objectively assess the candidate:
4.1.1. Observation
4.1.2. Oral Questioning
4.1.3. Practical demonstration
5. Resource implication 5.1. Tools for measuring, cutting, drilling, assembling/disassembling, connecting. Tool set includes the following but not limited to:
5.1.1. Screw drivers
5.1.2. Pliers
5.1.3. Cutters
6. Context of Assessment 6.1. Assessment may be conducted in the workplace or in a simulated work environment





CORE COMPETENCIES

UNIT OF COMPETENCY : ASSEMBLE AND DISASSEMBLE CONSUMER ELECTRONIC PRODUCTS AND SYSTEMS
UNIT CODE : ELC724322
DE******OR : This unit covers the knowledge, skills and attitudes required to assemble/ disassemble consumer electronic products and systems.
ELEMENTS PERFORMANCE CRITERIA
(Italicized bold terms are elaborated in the range of variables)
1. Prepare product, tools and workplace for assembly
1.1 Assembly workplace is prepared in accordance with OH&S policies and procedures
1.2 Responsible person is consulted for effective and proper work coordination
1.3 Required materials, tools and equipment are prepared and checked in accordance with established procedures
1.4 Parts and materials needed to complete the work are prepared and obtained according to requirements
2. Solder/ Desolder components to the board
2.1 Soldering and desoldering processes are performed in accordance with OH&S policies and procedures
2.2 Process is checked according to established standards and requirements
2.3 Soldered products are checked in accordance with quality standards
3. Assemble/ disassemble boards 3.1 Assembling and disassembling processes are performed in accordance with OH&S policies and procedures
3.2 Process is checked according to established standards and requirements
3.3 Assembled products are checked in accordance with quality standards
4. Test and inspect assembled products 4.1 Finished products are subjected to final visual inspection and testing in accordance with quality standards, procedures and requirements
4.2 Work completion is documented and responsible person is informed in accordance with established procedures
4.3 Housekeeping procedures are observed in accordance with 5S discipline and established procedures











RANGE OF VARIABLES

1. OH&S policies and procedures Arrangements of an organization or enterprise to meet their legal and ethical obligations of ensuring the workplace is safe and without risk to health. This may include:
1.1 Hazardous and risk assessment mechanisms
1.2 Implementation of safety regulations
1.3 Safety training
1.4 Safety systems incorporating,
1.4.1 Work clearance procedures
1.4.2 Isolation procedures
1.4.3 Gas and vapor
1.4.4 Monitoring/testing procedures
1.4.5 Use of protective equipment and clothing
1.5 Use of codes of practice
1.5.1 Philippine Electronics Code
2. Responsible person 2.1 Immediate supervisor
2.2 Service supervisor/manager
3. Materials, tools and equipment 3.1 Soldering iron
3.2 Desoldering tools
3.3 Screwdriver (assorted)
3.4 Wrenches (assorted)
3.5 Allen wrench/key
3.6 Utility knife/stripper
3.7 Pliers (assorted)
3.8 Test jig
3.9 ESD-free work bench with mirror
3.10 High-grade magnifying glass with lamp
3.11 Cleaning brush
3.12 Lead-free solder
3.13 Cleaning agent
3.14 Wires
3.15 Assorted electronic components
4. Soldering and desoldering processes 4.1 Soldering
4.1.1 Prepare the materials and equipment needed
4.1.2 Wipe the soldering iron tip on a damp sponge and wet it with a small amount of solder
4.1.3 Apply the hot iron to one side of the joint and then feed in solder from the other
4.1.4 Allow the flux to work on the surfaces and the solder to flow across the whole joint, this should take no more than a couple of seconds
4.1.5 Remove the solder, then the iron
4.1.6 Inspect the work
4.2 Desoldering
4.2.1 Lay the iron tip to rest against component leads on the board
4.2.2 Use solder sucker to quickly remove molten solder on the connection
4.2.3 Remove the component on the board
4.2.4 Clean the solder pad to remove left-overs

5. Assembling and disassembling processes 5.1 Supplies, Materials and equipment preparation
5.2 Familiarize with the diagram and the product
5.3 Perform assembly and disassembly
5.4 Check the assembled and disassembled product

EVIDENCE GUIDE

1 Critical aspects of competency
Assessment requires evidence that the candidate:
1.1 Assembled the unit according to specific requirements within timeframe allotted
1.2 Applied safety rules and procedures
1.3 Used tools and equipment properly
1.4 Identified electronic components and devices and its proper handling
1.5 Applied appropriate knowledge and technique on actual assembly

2 Underpinning knowledge and attitude
2.1 Mensuration/Mathematics
2.1.1 Conversion of Units
2.1.2 Applied Mathematics
2.2 Safety
2.2.1 Work Safety requirements and economy of materials with durability
2.2.2 Knowledge in 5S application and observation of required timeframe
2.2.3 Knowledge of proper handling and disposal of chemicals
2.3 Materials, tools and equipment uses and specifications
2.3.1 Identification of hand and power tools
2.3.2 Proper care and use of tools
2.4 System and Processes
2.4.1 Principles of electrical Circuits
2.4.2 Identifying and proper handling of electronic components
2.4.3 Identifying and proper handling of digital components
2.4.4 Fundamentals of ESD handling
2.4.5 Fundamentals of thru-hole assembly
2.4.6 Fundamentals of surface-mount assembly
2.4.7 Theories of lead-free solders
2.4.8 Fundamentals of soldering irons
2.4.9 Fundamentals of cabling and wiring harness
2.4.10 Identifying connectors and terminators
2.4.11 Theories of PCB artwork
2.4.12 Theories of etching PCB
2.4.13 Fundamentals of soldering and desoldering


3 Underpinning skills 3.1 Work efficiently & systematically
3.2 Communication skills
3.3 Use and maintenance of tools and equipment
3.4 Work safety practices and time management
3.5 Application of substitution technique
3.6 Problem solving skills
3.7 Reading skills
4 Method of assessment
Competency may be assessed through:
4.1 Direct observation of application to tasks and questions related to underpinning knowledge
4.2 Demonstration
4.3 Third Party Report
4.4 Written test
4.5 Portfolio
5 Resource implications
The following resources must be provided:
5.1 Tools and equipment (see range of variables)
5.2 Working area/bench
5.3 Sufficient lighting and ventilation system
5.4 Complete electronic supplies
5.5 Assessment rating sheet
5.6 Reporting forms
6 Context of assessment
6.1 Assessment maybe conducted in the workplace or in a simulated workplace setting

















UNIT OF COMPETENCY : MAINTAIN AND REPAIR AUDIO-VIDEO PRODUCTS AND SYSTEMS
UNIT CODE : ELC724323
DE******OR : This unit covers the knowledge, skills and attitudes required to maintain and repair audio-video products and systems including diagnosing faults, reassembling, testing and preparing reports.
ELEMENT PERFORMANCE CRITERIA
(Italicized bold terms are elaborated in the range of variables)
1. Prepare unit, tools and workplace for maintenance/repair
1.1 Complete check-up of audio-video systems and products is conducted and defects are identified, verified and documented against customer de******ion.
1.2 Repair/maintenance history is verified in line with the company procedures.
1.3 Service manuals and service information required for repair/maintenance are acquired as per standard procedure.
1.4 Workplace is set/prepared for repair job in line with the company requirements.
1.5 Necessary tools, test instruments and personal protective equipment are prepared in line with job requirements
2. Diagnose faults 2.1 Systematic pre-testing procedure is observed in accordance with manufacturer’s instructions.
2.2 System defects/Fault symptoms are identified using appropriate tools and equipment and in accordance with safety procedures
2.3 Test instruments required for the job are used in accordance with user manuals.
2.4 Circuits are checked and isolated using specified testing procedures
2.5 Identified defects and faults are explained to the responsible person in accordance with enterprise or company policy and procedures
2.6 Control settings/adjustments are checked in conformity with service-manual specifications.
2.7 Results of diagnosis and testing are documented accurately and completely within the specified time.
2.8 Customers are advised/informed regarding the status and serviceability of the unit according to procedures.


3. Maintain/Repair Product
3.1 Personal protective equipment is used in accordance with Occupational Health and Safety practices.
3.2 Electro-static discharge (ESD) protection procedure is followed in accordance with current industry standards.
3.3 Defective parts/components are replaced with identical or recommended appropriate equivalent ratings
3.4 Repaired or replaced parts/components are soldered/mounted in accordance with the current industry standards.
3.5 Control settings/adjustments are performed in conformity with service-manual specifications
3.6 Repair activity is performed within the required timeframe
3.7 Care and extreme precaution in handling the unit/product is observed as per procedures
3.8 Cleaning of unit is performed in accordance with standard procedures
4. Reassemble and test repaired Product
4.1 Repaired units are reassembled according to procedures
4.2 Reassembled units are subjected to final testing and cleaning in conformity with manufacturer’s specifications
4.3 Service completion procedures and documentations are complied with based on manual.
4.4 Waste materials are disposed of in accordance with environmental requirements.


RANGE OF VARIABLES

1. Audio-Video Products and Systems Audio-Video products and systems include but may not be limited to the following:
1.1 AM-FM radio receivers
1.2 Audio cassette recorders
1.3 Videoke systems
1.4 Electronic musical instruments/keyboards
1.5 DVD/VCD Player
1.6 Professional audio/Public-address (PA) systems
1.7 Television
1.7.1 Home
1.7.2 Portable
1.8 PC Monitors
2. Service manuals 2.1 Service manual/schematic diagram/parts list
2.2 Operating instructions/User’s/Owner’s manual
3. Service Information 3.1 Job Report Sheets
3.2 Job Order
3.3 Bill of materials
3.4 Customer index
3.5 Service flowchart
3.6 Stock and inventory record
3.7 Requisition slips (for acquisition of parts)
3.8 Supplier Index
4. Tools, Materials and Test Instruments May include but not limited to:
4.1 Variable power supply
4.2 Step-down transformer
4.3 Soldering iron/gun
4.4 Desoldering tools
4.5 Screwdriver (assorted)
4.6 Wrenches (assorted)
4.7 Allen wrench/key
4.8 Signal generator - AF/RF
4.9 Multi-testers (analog/digital)
4.10 Utility knife/stripper
4.11 Pliers (assorted)
4.12 Test jig
4.13 ESD-free work bench with mirror
4.14 Oscilloscope
4.15 TV pattern generator
4.16 High-grade magnifying glass with lamp
4.17 Flashlight
4.18 Cleaning brush
4.19 High voltage probe
4.20 Ball peen hammer
4.21 Soldering lead
4.22 Wires
4.23 Assorted electronic components


5. Personal protective equipment May include but not limited to:
5.1 Working clothes/Apron
5.2 Hand gloves
5.3 Face/Dust Mask
5.4 Goggles
6. Pre-testing procedures 6.1 Visual inspection of the unit with power off
6.2 Interview of customer re history of unit
6.3 Operate the unit according to manual to confirm defects
7. Responsible persons 7.1 Immediate supervisor
7.2 Service supervisor/manager
8. OHS requirements in accordance with legislation & regulations 8.1 Use of proper tools and equipment
8.2 Observe workplace environment and safety
8.3 Adherence to safety requirements in handling the unit
8.4 Use of protective device/shields
8.5 Philippine Electronics Code
9. Environmental Requirements 9.1 Proper disposal of chemicals and components shall be based on existing requirements of the law and chemical waste management
9.2 Non-biodegradable parts or materials shall be packed and labeled properly for disposal.


EVIDENCE GUIDE

1 Critical aspects of competency
Assessment requires evidence that the candidate:
1.1 Prepared the unit and required materials, tools equipment and workshop properly.
1.2 Applied safety rules and procedures
1.3 Identified faults and defects in accordance with testing procedures and documented the programs
1.4 Explained faults’ defect to the responsible person and informed costumer accordingly
1.5 Used tools and equipment properly
1.6 Followed service manual specifications/instructions
1.7 Applied appropriate knowledge and technique on actual repair activity
1.8 Restored unit to normal operating condition within timeframe
2 Underpinning knowledge and attitude
2.1 Mensuration/Mathematics
2.1.1 Conversion of units
2.1.2 Applied mathematics
2.2 Drawing and Schematic Diagram
2.2.1 Reading and interpreting orthographic projections and isometric views
2.2.2 Reading and interpreting electronic schematic symbols and diagram
2.3 Safety
2.3.1 Work Safety requirements and economy of materials with durability
2.3.2 Knowledge in 5S application and observation of required procedure
2.4 Materials, tools/instruments & equipment uses and specifications
2.4.1 Identification of hand and power tools
2.4.2 Proper care and use of tools
2.4.3 Identification of test and measuring instruments
2.4.4 Proper care and use of test and measuring instruments
2.5 System and Processes
2.5.1 Principles of electrical circuits
2.5.2 Fundamentals of direct current circuits
2.5.3 Fundamentals of alternating current circuits
2.5.4 Fundamentals of electronic components and circuits
2.5.5 Fundamentals of digital logics, components & circuits
2.5.6 Fundamentals of microprocessor circuits and programming
2.5.7 Analysis of troubles and isolation techniques
2.5.8 Principles of sound and acoustics
2.5.9 Fundamentals of audio amplifiers
2.5.10 Fundamentals of audio source & noise reduction system
2.5.11 Fundamentals of AM & FM Receivers
2.5.12 Principles of vision and color
2.5.13 Fundamentals of color television
2.5.14 Fundamentals of video sources & noise reduction system

3 Underpinning skills 3.1 Application of troubleshooting technique
3.2 Use and maintenance of test instruments, tools, & equipment
3.3 Application of work safety practices and time management
3.4 Application of substitution technique
3.5 Soldering/desoldering and wiring/cabling techniques
3.6 Schematic diagram reading skills
4 Method of assessment
Competency may be assessed through:
4.1 Direct observation/Demonstration with oral questioning
4.2 Third Party Report
4.3 Written test
4.4 Portfolio
5 Resource implications
The following resources must be provided:
5.1 Tools, equipment and test instruments
5.2 Audio-video products and systems
5.3 Service manuals/schematics
5.4 ESD free working area/bench
5.5 Complete electronic spare parts/supplies
6 Context of assessment
6.1 Assessment maybe conducted in the workplace or in a simulated workplace setting




UNIT OF COMPETENCY : MAINTAIN AND REPAIR ELECTRONICALLY-CONTROLLED DOMESTIC APPLIANCES
UNIT CODE : ELC724324
DE******OR : This unit covers the knowledge, skills and attitudes required to maintain and repair electronically controlled domestic appliances including diagnosing faults, reassembling, testing and preparing reports.
ELEMENT PERFORMANCE CRITERIA
(Italicized bold terms are elaborated in the range of variables)
1. Prepare unit, tools, equipment and workplace for maintenance/repair
1.1 Complete check-up of electronically-controlled domestic appliances is conducted and defects are identified, verified and documented against customer de******ion.
1.2 Repair/maintenance history is verified in line with the company procedures.
1.3 Service manuals and service information required for repair/maintenance are acquired as per standard procedures.
1.4 Workplace is set/prepared for repair job in line with the company requirements.
1.5 Necessary tools, test instruments and personal protective equipment are prepared in line with job requirements
2. Diagnose faults of electronically-controlled domestic appliances
2.1 Systematic pre-testing procedure is observed in accordance with manufacturer’s instructions.
2.2 System defect/Fault symptoms are identified using appropriate tools and equipment and in accordance with safety procedures
2.3 Test instruments required for the job are used in accordance with user manuals
2.4 Circuits are checked and isolated using specified testing procedures
2.5 Identified defects and faults are explained to the responsible person in accordance with enterprise or company policy and procedures
2.6 Control settings/adjustments are checked in conformity with service-manual specifications
2.7 Results of diagnosis and testing are documented accurately and completely within the specified timeframe
2.8 Customers are advised/informed regarding the status and serviceability of the unit as per procedures


3. Maintain/Repair appliances
3.1 Personal protective equipment are used in accordance with Occupational Health and Safety practices.
3.2 Electro-static discharge (ESD) protection procedure is followed in accordance with current industry standards.
3.3 Defective parts/components are replaced with identical or recommended appropriate equivalent ratings
3.4 Repaired or replaced parts/components are soldered/mounted in accordance with the current industry standards.
3.5 Control settings/adjustments are performed in conformity with service-manual specifications
3.6 Repair activity is performed within the required timeframe
3.7 Care and extreme precaution in handling the unit/product is observed as per procedures
3.8 Cleaning of unit is performed in accordance with standard procedures
4. Reassemble and test repaired appliance
4.1 Repaired units are reassembled according to procedures
4.2 Reassembled units are subjected to final testing and cleaning in conformity with manufacturer’s specifications
4.3 Service completion procedures and documentations are complied with based on manual.
4.4 Waste materials are disposed of in accordance with environmental requirements.


RANGE OF VARIABLES

1. Electronically Controlled Domestic Appliances Domestic appliances may include but not limited to the following:
1.1 Washing Machines and Driers
1.2 Vacuum Cleaners and Polishers
1.3 Home Food Processing equipment
1.3.1 Pressure and Rice Cooker
1.3.2 Blender, coffee maker
1.3.3 Toaster, waffle maker
1.4 Microwave Oven
1.5 Electronic Clock
1.6 Flat irons and presses
1.7 Rechargeable Light
1.8 Electronic controlled Light
1.9 Home security equipment
2. Service manuals 2.3 Service manual/schematic diagram/parts list
2.4 Operating instructions/User’s/Owner’s manual
3. Service Information 3.1 Job Report Sheets
3.2 Job Order
3.3 Bill of materials
3.4 Customer index
3.5 Service flowchart
3.6 Stock and inventory record
3.7 Requisition slips (for acquisition of parts)
3.8 Supplier Index
4. Tools, Materials and Test Instruments May not include but not limited to:
4.1 Step-down transformer
4.2 Soldering iron/gun
4.3 Screwdriver (assorted)
4.4 Nut drivers (assorted)
4.5 Wrenches (assorted)
4.6 Allen wrench/key
4.7 Multi-testers (analog/digital)
4.8 Utility knife
4.9 Wire stripper
4.10 Pliers (assorted)
4.11 Work bench 4.12 Flashlight
4.13 Test light
4.14 Cleaning brush
4.15 Ball peen hammer
4.16 Soldering lead
4.17 Wires, various sizes
4.18 Assorted electronic components


5. Personal protective equipment May include but not limited to:
5.1 Working clothes/Apron
5.2 Hand gloves
5.3 Face/Dust Mask
5.4 Goggles
5.5 Safety shoes
6. Pre-testing procedures 6.1 Visual inspection of the appliance with power off
6.2 Interview of customer on history of the appliance
6.3 Operate the appliance according to manual to confirm defects
7. Responsible persons 7.1 Immediate supervisor
7.2 Service supervisor/manager
8. OHS requirements in accordance with legislation & regulations May include but not limited to:
8.1 Use of proper tools and equipment
8.2 Observe workplace environment and safety
8.3 Adherence to safety requirements in handling the unit
8.4 Use of protective device/shields
8.5 Philippine Electrical/Electronics Code
9. Environmental Requirements 9.1 Proper disposal of chemicals and components shall be based on existing requirements of the law and chemical waste management
9.2 Non-biodegradable parts or materials shall be packed and labeled properly for disposal.


EVIDENCE GUIDE

1 Critical aspects of competency
Assessment requires evidence that the candidate:
1.1 Set/Prepared workplace for repair job in line with the company requirements.
1.2 Prepared necessary tools, test instruments and personal protective equipment in line with job requirements
1.3 Observed systematic pre-testing procedures in accordance with manufacturer’s instructions
1.4 Identified system defects/fault symptoms using appropriate tools and equipment and in accordance with safety procedures
1.5 Explained identified defects and faults to the responsible person and customer in accordance with enterprise or company policy and procedures
1.6 Replaced defective parts/components with identical or recommended appropriate equivalent ratings
1.7 Performed control setting/adjustments in conformity with service manual specifications
1.8 Subjected reassembled units to final testing and cleaning in conformity with manufacturer’s specifications
2 Underpinning knowledge and attitude
2.1 Mensuration/Mathematics
6.1.1 Conversion of Units
6.1.2 Applied Mathematics
2.2 Drawing, Block and Schematic Diagram
2.2.1 Reading and interpreting orthographic projections and isometric views
2.2.2 Reading and interpreting electronic schematic diagram, block diagram and symbols
2.3 Safety
2.3.1 Work Safety requirements and economy of materials with durability
2.3.2 Knowledge in 5S application and observation of required procedures
2.4 Materials, tools/instruments & equipment uses and specifications
2.4.1 Identification of hand and power tools
2.4.2 Proper care and use of tools
2.4.3 Identification of test and measuring instruments
2.4.4 Proper care and use of test and measuring instruments
2.5 System and Processes
2.5.1 Principles of electrical circuits
2.5.2 Fundamentals of direct current circuits
2.5.3 Fundamentals of alternating current circuits
2.5.4 Fundamentals of electronic components and circuits
2.5.5 Fundamentals of digital logic, components & circuits
2.5.6 Fundamentals of microcontroller circuits and programming
2.5.7 Analysis of troubles and isolation techniques
2.5.8 Principles of electronic controlled domestic appliances
2.5.9 Fundamentals of solenoids, relays and motors
2.5.10 Fundamentals of electronic motor controls
2.5.11 Fundamentals of industrial devices and circuits
2.5.12 Fundamentals of electronic lighting and heating controls
2.5.13 Fundamentals of remote control
2.5.14 Fundamentals of appliance protection and safety circuits
2.5.15 Fundamentals of magnetrons and other heating devices
3 Underpinning skills 3.1 Application of troubleshooting technique
3.2 Use and maintenance of test instruments, tools, & equipment
3.3 Application of work safety practices and time management
3.4 Application of substitution technique
3.5 Soldering/desoldering and wiring/cabling techniques
3.6 Schematic diagram reading skills
4 Method of assessment
Competency may be assessed through:
4.1 Direct observation/Demonstration with oral questioning
4.2 Third Party Report
4.3 Portfolio


5 Resource implications
The following resources must be provided:
5.1 Tools, equipment and test instruments
5.2 Electronically-controlled domestic appliances
5.3 Service manuals/schematics
5.4 ESD free working area/bench
5.5 Complete electronic spare parts/supplies
6 Context of assessment
6.1 Assessment maybe conducted in the workplace or in a simulated workplace setting


























UNIT OF COMPETENCY : SERVICE AND REPAIR CELLULAR PHONES
UNIT CODE : ELC724325
DE******OR : This unit covers the knowledge, skills and attitudes required to service and repair cellular mobile phones including diagnosing faults, and preparing reports.
ELEMENT PERFORMANCE CRITERIA
(Italicized bold terms are elaborated in the range of variables)
1. Prepare unit, tools and workplace for maintenance/repair
1.1 Workplace is set/prepared for repair job in line with the company requirements
1.2 Necessary tools, test instruments and personal protective equipment are prepared in line with job requirements
1.3 Service manuals and service information required for repair/maintenance are acquired at commencement of activities.
1.4 Repair/maintenance history is verified in line with the company procedures.
1.5 Complete check-up of cellular phone is conducted and defects are identified, verified and documented against customer de******ion
2. Diagnose faults of cellular phone unit 2.2 Systematic pre-testing procedure is observed in accordance with manufacturer’s instructions.
2.3 System defects/Fault symptoms are identified using appropriate diagnostic software, tools and equipment in accordance with manufacturers’ specifications.
2.4 Chips are checked and isolated using specified testing procedures
2.5 Identified defects and faults are explained to the responsible person in accordance with enterprise or company policy and procedures
2.6 Results of diagnosis and testing are documented accurately and completely within the specified time.
2.7 Customers are advised/informed regarding the status and serviceability of the unit.



3. Maintain/Repair cellular phone unit
3.1 Personal protective equipment are used in accordance with Occupational Health and Safety practices.
3.2 Electro-static discharge (ESD) procedure is followed in accordance with current industry standards.
3.3 Defective parts/components are replaced/swapped with original parts according to manufacturers’ specifications
3.4 Repaired units are flashed using appropriate application software based on manufacturers’ requirements
3.5 Repaired or replaced parts/components are soldered/mounted in accordance with the current industry standards.
3.6 Repair activity is performed within the required timeframe
3.7 Care and extreme precaution in handling the unit/product is observed as per procedures
3.8 Cleaning of unit is performed in accordance with standard procedures
4. Reassemble and test repaired appliances
4.1 Repaired unit is reassembled according to procedures
4.2 Reassembled units are subjected to final testing and cleaning in conformity with manufacturer’s specifications
4.3 Service completion procedures and documentations are complied with based on manual.
4.4 Waste materials are disposed of in accordance with environmental requirements.
5. Install additional/ enhancement features 5.1 Enhancements and applications are installed to the unit based on customers’ request and manufacturers’ recommendation
5.2 Customers’ are advised/oriented on the operation of additional operator services that maybe availed of based on manufacturer’s standards.



RANGE OF VARIABLES

1. Service manuals 1.1 Service manual/schematic diagram/parts list
1.2 Operating instructions/User’s/Owner’s manual
1.3 Repair handbooks for cellular phones
2. Service Information 2.1 Job Report Sheets
2.2 Job Order
2.3 Bill of materials
2.4 Customer index
2.5 Service flowchart
2.6 Stock and inventory record
2.7 Requisition slips (for acquisition of parts)
2.8 Supplier Index
3. Tools, Materials and Test Instruments: 3.1 Hot air soldering tool
3.2 Power Supply-variables
3.3 Soldering iron
3.4 Desoldering tools
3.5 Tweezer
3.6 Screwdriver (assorted)
3.7 Wrenches (assorted)
3.8 Set of torx/star bit
3.9 Open tool 6600/7650
3.10 Allen wrench/key
3.11 Signal generator - AF/RF
3.12 Multi-testers (analog/digital)
3.13 Utility knife/stripper
3.14 Pliers (assorted)
3.15 Test jig
3.16 ESD-free work bench with mirror
3.17 Bluetooth
3.18 Oscilloscope 3.19 High-grade magnifying glass with lamp
3.20 Flashlight
3.21 Cleaning brush
3.22 Ball peen hammer
3.23 Soldering lead
3.24 Cleaning agent
3.25 Wires
3.26 Silicon grease
3.27 Lubricants
3.28 Assorted electronic components
3.29 Software Flasher
3.30 Board for rework
3.31 Plate for reball
3.32 PC Computer
3.33 Infrared
4. Personal protective equipment May include but not limited to:
4.1 Working clothes/Apron
4.2 Face/Dust Mask
4.3 Goggles
4.4 Safety shoes
5. Pre-testing procedures 5.1 Visual inspection of the unit with the power off
5.2 Interview of customer re history of unit
5.3 Operate the unit according to manual to confirm defects


6. System defect/Fault symptoms May include but not limited to:
6.1 No power
6.1.1 Wet unit
6.1.2 Dropped unit
6.1.3 Over downloaded unit
6.1.4 System error
6.2 Contact service/contact retailer
6.3 No Signal
6.3.1 No transmission/reception
6.3.2 Intermittent signal
6.3.3 Shorted/grounded unit
6.4 Not charging
6.5 Defective User interface
6.5.1 Buzzer
6.5.2 Vibrator
6.5.3 Keypad
6.5.4 Backlights
6.5.5 Ear piece
6.5.6 Microphone
6.5.7 LCD problem
6.5.8 Camera problem
6.5.9 Bluetooth
6.5.10 Infra red
6.5.11 Radio
6.6 Software-related troubles
6.6.1 Hang-up
6.6.2 Virus
6.6.3 Four blinks / blinking display
6.6.4 Rebooting
6.6.5 Auto-shut-off
7. Responsible people 7.1 Immediate supervisor
7.2 Service supervisor/manager
8. OHS requirements in accordance with legislation and regulations May include but not limited to:
8.6 Use of proper tools and equipment
8.7 Observe workplace environment and safety
8.8 Adherence to safety requirements in handling the unit
8.9 Use of protective device/shields
9. Application software May include the following but not limited to:
9.1 N-box
9.2 Tornado
9.3 Twister
9.4 Power flasher
9.5 Griffin


10. Environmental Requirements 10.1 Proper disposal of chemicals and components shall be based on existing requirements of the law and chemical waste management
10.2 Non-biodegradable parts or materials shall be packed and labeled properly for disposal.
11. Enhancements and applications May include the following but not limited to:
11.1 Enhancement
11.1.1 Backlights
11.1.2 Housing and accessories
11.1.3 Additional memory
11.2 Applications
11.2.1 Ring tones
11.2.2 Logos
11.2.3 Games
11.2.4 MP3/MP4
11.2.5 Wallpapers


EVIDENCE GUIDE

1 Critical aspects of competency
Assessment requires evidence that the candidate:
1.1 Prepared workplace, unit, materials, tools and equipment properly
1.2 Applied safety rules and procedures
1.3 Followed service manual specifications/instructions
1.4 Used tools and equipment properly
1.5 Identified faults and defects according to required procedures
1.6 Explained diagnosed faults/defects to responsible person
1.7 Informed the customer on the diagnosed defects
1.8 Replaced/swapped defective parts/components with original parts
1.9 Flashed repaired units using appropriate application software
1.10 Applied appropriate knowledge and technique in actual repair activity
1.11 Restored unit to normal operating condition within timeframe
2 Underpinning knowledge and attitude
2.1 Mensuration/Mathematics
2.1.1 Conversion of Units
2.1.2 Applied Mathematics
2.2 Drawing and Schematic Diagram
2.2.1 Reading and interpreting orthographic projections and isometric views
2.2.2 Reading and interpreting electronic schematic diagram and symbols
2.3 Safety
2.3.1 Work Safety requirements and economy of materials with durability
2.3.2 Knowledge in 5S application and observation of required procedure
2.4 Materials, tools/instruments & equipment uses and specifications
2.4.1 Identification of hand tools
2.4.2 Proper care and use of tools
2.4.3 Identification of test and measuring instruments
2.5 System and Processes
2.5.1 Fundamentals of personal computer
2.5.2 Fundamentals of electronic components and circuits
2.5.3 Fundamentals of digital logics, components & circuits
2.5.4 Fundamentals of microprocessor circuits and programming
2.5.5 Analysis of troubles and isolation techniques
2.6 Laws and regulations
2.6.1 RA 9292
2.6.2 NTC memorandum Circulars
2.6.3 Local Ordinance
2.6.4 DTI Regulations

3 Underpinning skills
3.1 Application of troubleshooting technique
3.2 Use and maintenance of test instruments, tools, & equipment
3.3 Application of substitution technique
3.4 Soldering/desoldering technique
3.5 Schematic diagram reading skills
4 Method of assessment
Competency may be assessed through:
4.1 Direct observation/Demonstration with oral questioning
4.2 Third Party Report
4.3 Portfolio
4.4 Written Test
5 Resource implications
The following resources must be provided:
5.1 Tools, equipment and test instruments
5.2 ESD free working area/bench
5.3 Sufficient lighting and ventilation system
5.4 Cellular phone units
5.5 Service manuals/schematics
5.6 PC units and appropriate application software
5.7 Complete cellular phone spare parts and accessories
6 Context of assessment
6.1 Assessment maybe conducted in the workplace or in a simulated workplace setting

















SECTION 3 TRAINING STANDARDS


3.1 CURRICULUM DESIGN

Course Title: Consumer Electronics Servicing NC Level: NC II

Nominal Training Duration: 18 hrs – Basic Competencies
60 hrs – Common Competencies
360 hrs – Core Competencies

Course De******ion:

This course is designed to develop & enhance the knowledge, skills, & attitudes of a Consumer Electronicsconsumer electronic products and systems, maintaining and repairing audio-video products and systems, servicing and repairing electronically-controlled domestic appliances and cellular phones. Technician, in accordance with industry standards. It covers the basic and common competencies in addition to the core competencies such as assembling and disassembling

BASIC COMPETENCIES
18 hrs

Unit of Competency Learning Outcome Methodology Assessment Approach
1. Participate in Workplace Communication 1.1 Access specific and relevant information from appropriate sources
1.2 Use effective questioning, active listening and speaking skills to gather and convey information
1.3 Use appropriate form and lines of communication
1.4 Conduct meeting according to established purpose and protocols
1.5 Use appropriate forms in recording and transmitting information
1.6 Complete reports according to organizational guidelines and requirements
• Group discussion
• Interaction • Demonstration
• Observation
• Interviews/ questioning
2. Work in a Team Environment 2.1 Identify the role and objective of the team and individual members
2.2 Specify reporting relationships within and outside the team
2.3 Use appropriate forms of communication and interaction with team members
2.4 Observe protocols in reporting
2.5 Contribute to the development of the team work plans and activities • Discussion
• Interaction • Demonstration
• Observation
• Interviews/ questioning
3. Practice Career Professionalism 3.1 Identify growth areas and prepare a work plan towards improving oneself
3.2 Identify inter and intra personal relationships
3.3 Prioritize goals according to personal, team and organizational goals and objectives
3.4 Identify training and career opportunities • Discussion
• Interaction • Demonstration
• Observation
• Interviews/ questioning
4. Practice Occupational Health and Safety Procedures 4.1 Explain safety regulations according to organizational procedures
4.2 Identify possible work hazards and explain contingency measures in case of workplace accidents
4.3 Determine effects of hazards and risks and explain how to control them • Discussion
• Plant tour
• Symposium • Observation
• Interview











COMMON COMPETENCIES
60 hrs

Unit of Competency Learning Outcomes Methodology Assessment Approach
1. Apply Quality Standards 1.1 Check materials and replace faulty ones in accordance with workplace standards and requirements
1.2 Carry out work assignments in accordance with standard operating procedures
1.3 Check completed work against standards and specifications
1.4 Document and prepare a report on deviations from specific quality standards
 Field trip
 Symposium
 Film showing
 Simulation
 On-the-job training
 Demonstration & questioning
 Observation & questioning
 Third party report
2. Perform Computer Operation 2.1 Plan and prepare for task to be undertaken
2.2 Input data into computer
2.3 Access information using computer
2.4 Produce output/data using computer system
2.5 Use basic functions of a web browser to locate information
2.6 Maintain computer equipment and systems  Modular
 Film showing
 Computer- based training (e-learning)
 Project method
 On the job training
 Demonstration & questioning
 Observation & questioning
 Third party report
 Assessment of output product
 Portfolio
 Computer- based assessment

3. Use Hand Tools 3.1 Identify tasks to be undertaken and the appropriate tools to perform the task
3.2 Prepare and check the required hand tools and use them properly
3.3 Use appropriate hand tools and test equipment in accordance with safety rules and procedure
3.4 Perform basic maintenance procedures on hand tools and test equipment
 Lecture / Demonstration
 Distance learning
 Film Showing



 Written/Oral examination
 Practical demonstration
 Observation and questioning




4. Perform Mensuration and Calculation
4.1 Identify tasks to be performed and the appropriate measuring instruments required
4.2 Perform measurement and calculation tasks according to specifications and requirements
4.3 Perform basic maintenance tasks on measuring instruments according to established rules and procedure

 Self- paced/ modular
 Demonstration
 Small group discussion
 Distance learning
 Written/Oral examination
 Practical demonstration


5. Prepare and Interpret Technical Drawings
5.1 Identify and select the appropriate technical drawing required
5.2 Identify symbols and Interpret the technical drawing properly
5.3 Check and validate drawing requirements and prepare/make changes on electrical/electronic schematics and drawings
5.4 Explain how to record and store technical drawings, equipment and instruments properly
 Lecture/ demonstration
 Dualized training
 Distance learning
 Written /oral
 examinations
 Direct
 observation
 Project method
 interview

6. Terminate and Connect Electrical wiring and Electronic Circuit
6.1 Plan and prepare for termination/connection of electrical wiring/electronic circuits
6.2 Terminate/connect electrical wiring/electronic circuits
6.3 Test termination/ connection of electrical wiring /circuit connections
 Film Viewing
 Individualized Learning
 Direct Student Laboratory Experience
 On-the-Job Training
 Project Method

 Demonstration and Questioning
 Assessment of Output Product






CORE COMPETENCIES
360 hrs

Unit of Competency Learning Outcomes Methodology Assessment Approach
1. Assemble/ Disassemble Consumer Electronics Products and Sytems
1.1 Enumerate, explain and apply OHS policies and procedures in assembling and disassembling consumerelectronics products and systems
1.2 Identify and explain the uses/functions of different types of tools, equipment and testing instruments
1.3 Identify electronic symbols and interpret schematic diagrams and parts list
1.4 Apply proper soldering and desoldering techniques
1.5 Apply wiring and cabling techniques
1.6 Apply assembling and disassembling techniques
1.7 Perform systematic inspection and apply specific testing procedures
 Lecture
 Discussion
 Demonstration
 Viewing multimedia
 Hands on practice
 Project making/ laboratory exercises
 Distance learning
 Written exam
 Practical exam
 Observation in workplace
 Demonstration
2. Maintain and Repair Audio/ Video Products and Systems
2.1 Enumerate, explain and apply OHS policies and procedures in maintaining and repairing audio/video products and systems
2.2 Identify and explain the uses/functions of different types of tools and testing instruments for maintaining and repairing audio/video products and systems
2.3 Explain block diagrams and principles of operations of audio/video products and systems
2.4 Interpret schematic diagrams and identify, explain uses and functions of electronic symbols
2.5 Apply systematic troubleshooting, maintenance and repair techniques to audio/video products and systems using appropriate tools and equipment
2.6 Apply reassembly and testing techniques to audio/video products with proper documentation

 Lecture
 Discussion
 Demonstration
 Viewing multimedia
 Hands on practice
 Project making / laboratory exercises
 Simulation
 Distance learning
 Written exam
 Practical exam
 Observation in workplace
 Demonstration


3. Maintain and Repair Electronically- Controlled Domestic Appliances 3.1 Enumerate, explain and apply OHS policies and procedures in maintaining and repairing electronically- controlled domestic appliances
3.2 Identify and explain the uses/functions of different types of tools and testing instruments for maintaining and repairing electronically- controlled domestic appliances
3.3 Explain block diagrams and principles of operations of electronically- controlled domestic appliances
3.4 Interpret schematic diagrams and identify, explain uses and functions of electronic symbols
3.5 Apply systematic troubleshooting, maintenance and repair techniques to electronically-controlled domestic appliances using appropriate tools and equipment
3.6 Apply reassembly and testing techniques to electronically- controlled domestic appliances with proper documentation
 Lecture
 Discussion
 Demonstration
 Viewing multimedia
 Hands on practice
 Project making / laboratory exercises
 Simulation
 Distance learning
 Written exam
 Practical exam
 Observation in workplace
 Demonstration
4. Maintain and Repair Cellular Phones 4.1 Enumerate, explain and apply OHS policies and procedures in maintaining and repairing cellular phones
4.2 Identify and explain the uses/functions of different types of tools and testing instruments for maintaining and repairing cellular phones
4.3 Explain block diagrams and principles of operations of cellular phones
4.4 Interpret schematic diagrams and identify, explain uses and functions of electronic symbols
4.5 Apply systematic troubleshooting, maintenance and repair techniques to cellular phones using appropriate tools and equipment
4.6 Apply reassembly and testing techniques to cellular phones with proper documentation

 Lecture
 Discussion
 Demonstration
 Viewing multimedia
 Hands on practice
 Project making / laboratory exercises
 Simulation
 Distance learning
 Written exam
 Practical exam
 Observation in workplace
 Demonstration



3.2 TRAINING DELIVERY

The delivery of training should adhere to the design of the curriculum. Delivery should be guided by the 10 basic principles of the competency-based TVET.
• The training is based on curriculum developed from the competency standards;
• Learning is modular in its structure;
• Training delivery is individualized and self-paced;
• Training is based on work that must be performed;
• Training materials are directly related to the competency standards and the curriculum modules;
• Assessment is based in the collection of evidence of the performance of work to the industry required standard;
• Training is based both on and off-the-job components;
• Allows for recognition of prior learning (RPL) or current competencies;
• Training allows for multiple entry and exit; and
• Approved training programs are nationally accredited.

The competency-based TVET system recognizes various types of delivery modes, both on and off-the-job as long as the learning is driven by the competency standards specified by the industry. The following training modalities may be adopted when designing training programs:
• The dualized mode of training delivery is preferred and recommended. Thus programs would contain both in-school and in-industry training or fieldwork components. Details can be referred to the Dual Training System (DTS) Implementing Rules and Regulations.
• Modular/self-paced learning is a competency-based training modality wherein the trainee is allowed to progress at his own pace. The trainer only facilitates the training delivery.
• Peer teaching/mentoring is a training modality wherein fast learners are given the opportunity to assist the slow learners.
• Supervised industry training or on-the-job training is an approach in training designed to enhance the knowledge and skills of the trainee through actual experience in the workplace to acquire a specific competencies prescribed in the training regulations.
• Distance learning is a formal education process in which majority of the instruction occurs when the students and instructors are not in the same place. Distance learning may employ correspondence study, or audio, video or computer technologies.




3.3 TRAINEE ENTRY REQUIREMENTS

The trainees who wish to enter the course should possess the following requirements:

• Can communicate in oral and written language
• Can perform basic mathematical computations
• Must be physically and mentally fit to undergo training

This list does not include specific institutional requirements such as educational attainment, appropriate work experience and others that may be required from the trainees by the school or training center delivering the TVET program.




3.4 LIST OF TOOLS, EQUIPMENT AND MATERIALS (Institution-based)

Recommended list of tools, equipment and materials required in every workstation for Consumer ElectronicsServicing NC II:

Student ratio-work station = 2:1

For Assembly/Disassembly Electronics laboratory = 1:1

Minimum number of workstation = 5

Minimum required size of workstation (inclusive of work area) = 3.5m X 2.5m = 9 sq. m. [typically 2 workstation back-to-back]

Tools, Equipment & Material are on a per workstation

TOOLS EQUIPMENT MATERIAL
Qty. De******ion Qty. De******ion Qty. De******ion
1 pc Long-nosed pliers 1 pc Multimeter 1 spool Solder lead
1 pc Diagonal cutters 1 set ESD free work bench with mirror Back-to-back/one-sided 1 set Cleaning brush
1 pc Standard screwdrivers 1 set High grade magnifying glass with lamp 1 kilo lead free solder
1 set Soldering iron, 30w 1 kilo rosin core solder
1 set Desoldering iron, 30w 10m wire stranded, #22, red
1 set Screw driver assorted, Phillips, slotted 10m wire stranded, #22, black
1 set Wrenches assorted 10m wire stranded, #22, white
1 set Allen wrench/key 10m wire stranded, #22, blue
1 pc Utility knife/stripper 10m wire stranded, #22, yellow
1 set Pliers assorted, Long nose, Side cutter 10m wire stranded, #22, green
1 set Test jig 5ml silicon grease
50 pcs resistors (different values)
50 pcs capacitors (different values)
1pc transformer



3.5 TRAINING FACILITIES

Recommended space requirements for the various teaching/learning areas are as follows:

TEACHING/LEARNING AREAS SIZE IN METERS AREA IN SQ. METERS QTY TOTAL AREA IN SQ. METERS
Lecture Area* 4 x 5 20 1 20
Laboratory Area (2 Workstations) 3.5 x 2.5 20 Minimum of 5 workstations 45
Learning Resource Area 4 x 5 20 1 20
Tool Room/Storage Area 4 x 4 16 1 16
Wash ,Toilet & Locker Room 2 x 5 10 2 20
Total 121
Facilities / Equipment / Circulation** 36
Total Area 157

* Optional (good for 10 trainees)
**Area requirement is equivalent to 30% of the total teaching/learning areas





3.6 TRAINERS QUALIFICATIONS

Consumer Electronics Technician NC II
Trainer’s Qualification TQ II

• Must be a holder of TESDA Consumer Electronics Servicing NCII or equivalent
• Must have completed Training Methodology II (TM II) course or equivalent
• * Must have at least 2-years relevant industry experience.
• Must be physically & mentally fit.

* Optional: Only when required by the hiring institution.




3.7 INSTITUTIONAL ASSESSMENT

Institutional assessment is undertaken by trainees to determine their achievement of units of competency. A certificate of achievement is issued for each unit of competency.



SECTION 4: NATIONAL ASSESSMENT AND CERTIFICATION ARRANGEMENTS

4.1 To attain the National Qualification of Consumer Electronics Servicing NC II, the candidate must demonstrate competency in all the units listed in Section 1. Successful candidates shall be awarded a National Certificate II signed by the TESDA Director General.
4.2 The qualification of NC II may be attained through:
4.2.1 Accumulation of Certificates of Competency (COCs) in all the following units of competencies:
4.2.1.1 Assemble/ Disassemble Consumer Electronics Products and Systems
4.2.1.2 Maintain and Repair Audio/ Video Products and Systems
4.2.1.3 Maintain and Repair Electronically-Controlled Domestic Appliances
4.2.1.4 Maintain and Repair Cellular Phones

Successful candidates shall be awarded a Certificate of Competency (COC) in each of the core units.

4.3 Upon accumulation and submission of all COCs acquired for the relevant units of competency comprising a qualification, an individual shall be issued the corresponding National Certificate.

4.4 Assessment shall focus on the core units of competency. The basic and common units shall be integrated or assessed concurrently with the core units.

4.5 The following are qualified to apply for assessment and certification:

4.5.1. Graduate of formal, non-formal, and informal, including enterprise-based, training programs.

4.5.2. Experienced workers (wage employed or self employed)


4.6 The guidelines on assessment and certification are discussed in detail in the “Procedures Manual on Assessment and Certification” and “Guidelines on the Implementation of the Philippine TVET Qualification and Certification System (PTQCS)”.


DEFINITION OF TERMS


GENERAL

1) Certification - is the process of verifying and validating the competencies of a person through assessment

2) Certificate of Competency (COC) – is a certification issued to individuals who pass the assessment for a single unit or cluster of units of competency

3) Common Competencies - are the skills and knowledge needed by all people working in a particular industry

4) Competency - is the possession and application of knowledge, skills and attitudes to perform work activities to the standard expected in the workplace

5) Competency Assessment - is the process of collecting evidence and making judgments on whether competency has been achieved

6) Competency Standard (CS) - is the industry-determined specification of competencies required for effective work performance

7) Context of Assessment - refers to the place where assessment is to be conducted or carried out

8) Core Competencies - are the specific skills and knowledge needed in a particular area of work - industry sector/occupation/job role

9) Critical aspects of competency - refers to the evidence that is essential for successful performance of the unit of competency

10) Elective Competencies - are the additional skills and knowledge required by the individual or enterprise for work

11) Elements - are the building blocks of a unit of competency. They describe in outcome terms the functions that a person performs in the workplace.

12) Evidence Guide - is a component of the unit of competency that defines or identifies the evidences required to determine the competence of the individual. It provides information on critical aspects of competency, underpinning knowledge, underpinning skills, resource implications, assessment method and context of assessment

13) Level - refers to the category of skills and knowledge required to do a job

14) Method of Assessment - refers to the ways of collecting evidence and when, evidence should be collected

15) National Certificate ( NC) – is a certification issued to individuals who achieve all the required units of competency for a national qualification defined under the Training Regulations. NCs are aligned to specific levels within the PTQF

16) Performance Criteria - are evaluative statements that specify what is to be assessed and the required level of performance

17) Qualification - is a cluster of units of competencies that meets job roles and is significant in the workplace. It is also a certification awarded to a person on successful completion of a course in recognition of having demonstrated competencies in an industry sector

18) Range of Variables - describes the circumstances or context in which the work is to be performed

19) Recognition of Prior Learning (RPL) – is the acknowledgement of an individual’s skills, knowledge and attitudes gained from life and work experiences outside registered training programs

20) Resource Implications - refers to the resources needed for the successful performance of the work activity described in the unit of competency. It includes work environment and conditions, materials, tools and equipment

21) Basic Competencies - are the skills and knowledge that everyone needs for work

22) Training Regulations (TR) – refers to the document promulgated and issued by TESDA consisting of competency standards, national qualifications and training guidelines for specific sectors/occupations. The TR serves as basis for establishment of qualification and certification under the PTQF. It also serves as guide for development of competency-based curricula and instructional materials including registration of TVET programs offered by TVET providers

23) Underpinning Knowledge - refers to the competency that involves in applying knowledge to perform work activities. It includes specific knowledge that is essential to the performance of the competency

24) Underpinning Skills - refers to the list of the skills needed to achieve the elements and performance criteria in the unit of competency. It includes generic and industry specific skills

25) Unit of Competency – is a component of the competency standards stating a specific key function or role in a particular job or occupation; it is the smallest component of achievement that can be assessed and certified under the PTQF








SECTOR SPECIFIC

1. Equipment - A component part of an installation used for a particular purpose. Equipment includes, but is not limited to, that contained in the following divisions. It will necessarily include new and emerging technologies:

• Audio/visual equipment including televisions, radios, monitors, cameras, closed circuit television, mono and stereo sound systems, gaming machines, electronic display panels, cassette recorders, video cassette recorders, CDROM players, tape recorders, sound and video duplication equipment, digital versatile discs, digital audio tapes, professional and domestic speaker systems, mixer desks.

• Appliances including portable electric tools, motor driven pumps, vacuum cleaners, food preparation equipment, hair dryers, refrigerators, washing machines, dish washers, paper shredders, water coolers, clothes dryers, pest exterminators, electric motor driven industrial tools and equipment, sanitary disposal units, radial and tangential fans and blowers.

2. Appliances - A fixed (for support only), hand-held (held in hand during normal use), portable (moved whilst in operation or easily moved from one place to another while connected to the supply) or stationary (can be moved, but not easily) consuming device, other than a lamp.

3. Competent person - A person who has the relevant competencies described in this competency

4. Component - That portion of a unit of equipment, which has been designed as a discrete unit and that can be identified as such.

5. Environment - The area surrounding the work site which can be directly or indirectly affected by occurrences at the work site. It includes the atmosphere, soils, drains, underground water tables, and the ecosystem. Protection of the environment would require the proper disposal of waste materials, restriction of burning off, the correct handling of toxic substances, the containment of CFCs and the like.

6. Established procedures - Formal arrangements of an organization, enterprise or statutory authority of how work is to be done.

7. Hazardous materials - Flammable gases and vapors and combustible dusts.

8. Modifications - To make changes to the physical parameters or operational function of a device, component or piece of equipment or apparatus.

9. Notification (notified) - Can include verbal, written, electronic or recorded information at completion of work which may be required to be completed in accordance with established procedures.

10. OH&S policies and procedures - Arrangements of an organization or enterprise to meet their legal and ethical obligations of ensuring the workplace is safe and without risk to health.

11. Requirements - That to which equipment and procedures and their outcomes must conform and includes statutory obligations and regulations and standards called-up by legislation or regulations.

12. Servicing - Undertaking routine inspection, repair and maintenance of circuits, systems or apparatus. Maintaining, fault finding and repair of equipment, plant and machinery.

13. Standards - Technical documents, which set out specifications and other criteria for equipment, materials, and methods to ensure they consistently, perform as intended.

14. System - A group or combination of inter-related, inter-dependent or interlocking elements forming a collective entity. Includes circuits, apparatus, equipment and the like.

15. Termination - The act by means of which an electrical connection to an apparatus is established; specifically a prepared joint or connection between a cable, cord or conductor and a point in an electrical circuit such as a terminal or connection point. Such terminations include soldering, crimping, clamping, wire wrapping, insulation piercing/compression.

16. Testing devices - Devices and instruments used to ensure safety requirements and operational functions are met, and to diagnose faults in apparatus, circuits or systems.

17. Wiring systems - Permitted cables, enclosures, supports and accessories for power, measurement, control or communications purposes.





ANNEX A - COMPETENCY MAP - CONSUMER ELECTRONICS SERVICING NC II


BASIC COMPETENCIES

Receive and Respond to Workplace Communication Work with Others Demonstrate work values Practice basic housekeeping procedures Participate in Workplace Communication
Work in a Team Environment Practice career professionalism Practice occupational health and safety procedures Lead Workplace Communication Lead Small Team
Develop and practice negotiation skills Solve Problems Related to Work Activities Use mathematical concepts and techniques Use relevant technologies Utilize Specialist Communication Skills
Develop Team and Individuals Apply Problem Solving Techniques in the Workplace Collect, analyze and organize information Plan and Organize Work Promote environmental protection


COMMON COMPETENCIES

Use Hand Tools Perform Mensuration and Calculation Prepare and Interpret Technical Drawing Apply Quality Standards Perform Computer Operations
Terminate and Connect Electrical Wiring and Electronic Circuits


CORE COMPETENCIES

Install Instrumentation and Control Devices Calibrate Instrumentation and Control Devices Configure Instrumentation and Control Devices Loop Check Instrumentation and Control Devices Maintain and Repair Instrumentation & Control Devices
Start-up Instrumentation and Control Systems Diagnose and Troubleshoot Instrumentation and Control Systems Install Mechatronic Devices Configure and Adjust Mechatronic Devices Develop Mechatronic Control Circuits and Software Application Programs
Maintain and Repair Mechatronic Systems Commission Mechatronic Systems Diagnose and Troubleshoot Mechatronic Systems Service and Repair Audio Systems and Products Service and Repair Video Systems and Products
Service and Repair Business Machines Assemble and Disassemble Consumer Electronic Products Maintain and Repair Electronically Controlled Domestic Appliances Maintain and Repair Audio-Video Products and Systems Maintain and Repair Cellular Phones
Commission Consumer Electronic Products and Systems Develop Servicing Systems for ConsumerServicing Systems for Consumer Electronics Products and Systems Train service technician supervisors....